5 Day Malindi adventure

Fantastic Tour company! Across Africa offers all kinds of tours all over Africa. I just completed the 15 day Madagascar trip and it was excellent. Very nice properties with good food and a wonderful guide and driver and a perfectly curated trip. It was an amazing destination. Megan the manager was just excellent, she and her team took care of us the entire way, there were demonstrations in the capital and they moved our hotel to a peaceful property for our safety and enjoyment. I am very impressed with this company and would highly recommend and trust traveling with them. I am hoping to book again with them for Chad and Niger..

The all-included package with port and airport transfers was very good value. Masa was an exceptional guide. His intimate knowledge of the subway system allowed us to visit many more highlights than would have been possible without him. We were very comfortable and at ease throughout our trip while he shepherded us around Tokyo. Would not hesitate to recommend Masa and Across Africa Tours for Tokyo visits.

Highly recommended! Itravelled with Across Africa in Madagascar, joining a group tour of 15 days 14 nights. The itinerary was demanding but the organisition made it easier and enjoyable. Top car and driverrs(in Madagascar are essential considering the long distance and bumpy roads), comfort luxury hotel and lodge with delicious dinners. The guides are professional under every aspects, caring for you with attentive and kind attitude. Thanks Across Africa I made fantastic memories of this beautiful country and his people.

Had a 1 to 1 guide experience with Shawn. 4 nights, 5 days comfort tour in Namibia. I can thoroughly recommend the trip. All the highlights and was looked after extremely well by Shawn. Very knowledgeable so was happy to leave everything to him during the tour. Saw all the highlights and Shawn knew the best way to do things. Namibia is a fascinating country - so many different sides. I've been to other parts of Africa (I love the continent) and was so pleased to be able to have this new experience.

We had a great time during our tour to Namibia. The guide Silverius was respectful and professional. The itinerary was followed as planned. The lodges were all very good, especially Moon Mountain Lodge, which offers amazing views of the desert and where the food was excellent. I'd suggest replacing one of the hotels, Hotel A La Mer, which is not of the same standard (rooms were dark, dated and we could hear a lot of noise from the outside).

The tour itself was good & I loved Goree Island but it was a super busy day with traffic and ferries not running on time. Our guide assured us we had plenty of time but we wasted it at lunch which was so slow, missed the ferry that would have gotten us back in time then bus was stuck in traffic making us almost miss the cruise ship. We got back 20mins after all aboard time

Major error of almost making us late to cruise ship, we made it by 1 minutes time after ship gave us 15 min more beyond final call. The tour guide definitely has time management issues, Goree Island ferries we did not board and get off at promised times and lunch took very long. Pretty stressful day but happy to see Dakar for what it is.

I paid in full upfront (about a month prior) to book a day trip from a niche location where other tour providers weren't available. Unfortunately, my visa did not arrive in time and I had to cancel my entire trip a couple of days before my flight left. The purpose of the trip has passed, so it's not an option for me to reschedule. Even though I notified Across Africa Tours a week in advance, I did not receive any money back. They cited a policy that was never shared upfront and states that it can be changed at any time without notice to customers. They instead issued a coupon that expires in one year, which I will be surprised if I can use. It's pretty unfortunate that they kept all of my money even though the visa issue was out of my control and the policy was hidden. Other tour activities I've seen recently allow 24-72 hour cancellation for a full refund. I might be able to understand Across Africa's policy if it was a weeklong or longer tour commitment, but it was only a part-day excursion for one person. They seem happy to push all of the risk onto the customer. Lesson learned: wait to pay at the last minute!