Authentic Normandy: Charming Villages, Traditional Food, and Classic Sites (port-to-port cruise)
Authentic Normandy: Charming Villages, Traditional Food, and Classic Sites (port-to-port cruise)
Authentic Normandy: Charming Villages, Traditional Food, and Classic Sites (port-to-port cruise)
7 Days Starting and ending in Paris
Visiting: Paris, La Roche-Guyon, Caudebec-en-Caux, Honfleur, Rouen
Tour operator:
Ship Name:
MS BotticelliShip Capacity:
149
Age range:
1-99
Tour operated in:
English , FrenchTrip Styles:
Tour Overview
Sail along the harmonious loops of the Seine and dive into the heart of the treasures of this fascinating region, where the gentleness of the landscapes, majestic cliffs, and picturesque villages reveal themselves at every bend. Explore the enchanting gardens of Claude Monet in Giverny, wander through the medieval streets of Rouen, and discover the timeless charm of Veules-les-Roses and the Catel Manor. Honfleur, with its old harbor, will transport you into the world of the Impressionists, while the Cte Fleurie and its elegant seaside resorts will delight lovers of authentic Normandy. Normandy, a land of indulgence, will also awaken your taste buds. You will have the pleasure of tasting its iconic cheeses onboard. During a visit to a Calvados distillery, discover the art of turning Norman apples into this refined elixir, a symbol of local craftsmanship. Finally, the elegance of Lisieux and the Chteau de Boutemont will crown this journey, where nature, art, heritage, and gastronomy intertwine to offer you an unforgettable adventure. Rouen, with its imposing cathedral and half-timbered houses, will immerse you in the medieval atmosphere of Joan of Arcs time, a captivating journey through history.
Itinerary
Day 1 : Paris
Location: Paris
Passengers are welcome to board our ship at 6 p.m. After you've comfortably settled into your cabins, we'll introduce our crew at a welcome cocktail. We'll cruise along the Seine to take in enchanting Paris by night (water level permitting). We'll enjoy dinner on board and cruise through the night.
Day 2 : La Roche-Guyon
Location: La Roche-Guyon
Morning spent cruising through the enchanting landscapes of the Seines meanders, where picturesque villages and limestone cliffs unfold along the water. Onboard, indulge in a tasting of Norman cheeses, emblematic of the regional terroir, renowned for their authenticity and rich flavors.In the afternoon, optional excursion CLASSIC / DISCOVERY: Claude Monet's house and gardens. The famous Impressionist painter lived for forty-three years in his house in Giverny. This avant-garde artist is recognized as one of the creators of the Impressionist movement, making light the "main character" in his sublime landscapes. His long career and colorful works embody the shift from tradition to modernity. Between the famous artist's studio and his "water garden," visitors are swept away by the magic of the place, the moment, and the elements.Nighttime navigation towards Caudebec-en-Caux.
Day 3 : Caudebec-En-Caux
Location: Caudebec-en-Caux
Optional excursion CLASSIC / DISCOVERY: Normandy of Yesteryear: Charming Villages and Medieval Treasures (Lunch included).You will visit one of the most beautiful villages in France, Veules-les-Roses. Nestled since the 4th century in a valley that leads to the sea, it is one of the oldest villages in the Pays de Caux. A popular holiday destination in the 19th century, particularly for artists like Victor Hugo, its seaside and timeless streets will captivate you. Experience the authenticity of Normandy through its preserved landscapes and unique atmosphere.Continue to Saint-Valry-en-Caux, a charming seaside town on the coast of the Pays de Caux, offering two contrasting landscapes: on one side, a lush countryside, and on the other, a maritime facade framed by chalk cliffs and bordered by pebble beaches.Next, visit the Catel Manor, a true medieval treasure nestled in the heart of the Pays de Caux. Dating back to the Middle Ages, this manor, considered one of the oldest in Normandy, offers a fascinating dive into medieval times with its remarkably well-preserved and authentic architecture.As you pass through its gate, you will be transported to another era. The imposing stone facades, mullioned windows, and period beams are a testament to the craftsmanship of medieval builders. Its interior rooms, shrouded in mystery, immerse you in a world rich with history and local legends.The manor is surrounded by a peaceful setting where ancient gardens and the landscapes of the Pays de Caux blend harmoniously. Visitors are invited to imagine the daily life of its former inhabitants through architectural details like monumental fireplaces, stone vaults, and nooks where history seems to have frozen in time.A captivating immersion into the heart of medieval Normandy, where authenticity and heritage are revealed with every step.
Overnight
Day 4 : Caudebec-En-Caux/Honfleur
Location: Honfleur
Morning spent cruising towards Honfleur, along the peaceful meanders of the Seine. Admire the diversity of the riverbanks, from verdant valleys and picturesque villages to the unique light that inspired so many Impressionist painters.In the afternoon, optional excursion CLASSIC / DISCOVERY: The Cte Fleurie. Revealed in the 19th century to a Parisian crowd enamored with seaside resorts and romantic landscapes, the Cte Fleurie has retained the grandeur of that era. Between the blue sea, lush countryside, and golden sands, this little paradise with its poetic name has inspired many artists, who enjoyed (in moderation) a delicious brandy known as Calvados... You will discover a string of seaside resorts, including Trouville and Deauville.Visit the famous Chteau du Breuil distillery (2) in Normandy, where the art of making the prestigious Calvados is passed down from generation to generation. An unmissable visit to dive into the history and secrets of this emblematic spirit.
Honfleur, the most picturesque of the Côte Fleurie's seaside towns, is a time-burnished place with a surplus of half-timber houses and cobbled streets that are lined with a stunning selection of stylish boutiques. Much of its Renaissance architecture remains intact—especially around the 17th-century Vieux Bassin harbor, where the water is fronted on one side by two-story stone houses with low, sloping roofs and on the other by tall slate-topped houses with wooden facades. Maritime expeditions (including some of the first voyages to Canada) departed from here; later, Impressionists were inspired to capture it on canvas. But the town as a whole has become increasingly crowded since the Pont de Normandie opened in 1995. Providing a direct link with Upper Normandy, the world's sixth-largest cable-stayed bridge is supported by two concrete pylons taller than the Eiffel Tower and designed to resist winds of 257 kph (160 mph).
Overnight
Day 5 : Honfleur
Location: Honfleur
In the morning, optional excursion CLASSIC / DISCOVERY: Honfleur. You will be charmed by the city of painters with its picturesque alleys and its Old Harbor surrounded by narrow, tall houses. Stroll through the old neighborhoods of the town and discover the Salt Warehouses and the remarkable Sainte-Catherine Church, unique in France: entirely made of wood, with its separate bell tower.In the afternoon, optional excursion CLASSIC / DISCOVERY: Lisieux, a town of character, and the discovery of a Norman chteau. Immerse yourself in the heart of Normandys heritage with a visit to Lisieux, the birthplace of Saint Thrse. This charming town will captivate you with its rich history and iconic monuments, as you wander through its picturesque streets and are surprised by the authenticity of its half-timbered houses.Your exploration continues at the Chteau de Boutemont (3), a typical gem of Norman architecture. With its elegant timber-framing, characteristic local stone, and enchanting setting, this 17th-century chteau, classified as a historical monument, perfectly embodies the authentic charm of Normandy.Upon arrival, you will be charmed by the harmonious blend of its traditional structures and its French-style gardens, evoking the refinement and lifestyle typical of the region. The chteau, a proud witness to past centuries, retains its Norman soul intact: from exposed beams to period decorative details, every element tells the local history.Its carefully designed park offers a stroll where the timber-framed architecture blends perfectly with the surrounding nature, creating a living picture of some of the most authentic Norman landscapes. Inside, the salons and reception rooms reveal a dcor full of elegance and tradition, where the enduring legacy of the Norman family is still felt.Immersing yourself in the history of Boutemont is a unique experience at the heart of Normandy, where heritage, typical landscapes, and timeless charm come together.OROptional excursion AUTHENTIC / EXPERIENCE: The D-Day Beaches. Along the Normandy coast, you will discover the key sites of the D-Day landings on June 6, 1944: Pointe du Hoc, Omaha Beach, Colleville-sur-Mer with its American cemetery, Gold Beach, Juno Beach, and Sword Beach. Continue to Arromanches, a famous battle site, and stop at the Arromanches 360 Circular Cinema, where you will watch the film The 100 Days of the Battle of Normandy. The images projected on nine screens come from British, Canadian, German, American, and French archives. The film retraces the period of the Battle of Normandy, from the landings on June 6, 1944, to the bombing of Le Havre, with intense historical narration and archival footage.Nighttime navigation towards Rouen.
Honfleur, the most picturesque of the Côte Fleurie's seaside towns, is a time-burnished place with a surplus of half-timber houses and cobbled streets that are lined with a stunning selection of stylish boutiques. Much of its Renaissance architecture remains intact—especially around the 17th-century Vieux Bassin harbor, where the water is fronted on one side by two-story stone houses with low, sloping roofs and on the other by tall slate-topped houses with wooden facades. Maritime expeditions (including some of the first voyages to Canada) departed from here; later, Impressionists were inspired to capture it on canvas. But the town as a whole has become increasingly crowded since the Pont de Normandie opened in 1995. Providing a direct link with Upper Normandy, the world's sixth-largest cable-stayed bridge is supported by two concrete pylons taller than the Eiffel Tower and designed to resist winds of 257 kph (160 mph).
Day 6 : Rouen
Location: Rouen
In the morning, optional excursion CLASSIC: At the heart of medieval Rouen. In the cobbled streets of Rouen, you will feel the medieval soul of the city, wandering through alleys where history seems frozen in time. A representative site of Rouens heritage, the Atre Saint-Maclou is a unique and historically rich location, a testament to past architecture and traditions. Discover its finely sculpted galleries and the timeless atmosphere that emanates from it. The mysterious ambiance of this place immerses you in the city's past, soaking you in the unique history of this historic site.Continue your stroll through the old medieval district, from the Antiques Quarter to Rue Saint-Romain. Admire the charming half-timbered houses and let yourself be captivated by the remnants of Rouens rich mercantile past.Or, optional DISCOVERY excursion: The Jeanne d'Arc Historial (4). You will visit the Jeanne d'Arc Historial, located in the heart of the archiepiscopal palace. Relive the key moments of Joan's trial through an immersive scenography that blends reconstructions, projections, and interactive narratives. Explore the places where she was judged and uncover the many facets of this iconic heroine through authentic testimonies and period documents.Afternoon spent cruising down the Seine, passing through varied panoramas. Between pastoral landscapes, elegant castles, and lively riverbanks, let yourself be captivated by the serenity and richness of the journey to the capital. Gala evening.
Day 7 : Paris
Location: Paris
Enjoy one last buffet breakfast on board before disembarking at 9:00 a.m. End of our services.
Ship Details
MS Botticelli
Ship Overview
Named after the Italian painter Sandro Botticelli, one of the great masters of the Renaissance, this elegant standard ship sails on the Seine, a historic and authentic river with breathtaking landscapes.
Completely renovated in 2016, the MS Botticelli is a standard ship that measures 110m long and 11,40m wide and can accommodate 149 passengers in 75 cabins on 2 decks. The size of a cabin is between 10m2 to 11,50m2, offering amenities and providing guests with all the comforts they need during their stay. The shades of taupe and beige, enhanced with emerald green, as well as the golden touches of the cabins and the precious fabrics of Venice, provide an elegant and cozy atmosphere. Located on the upper deck, the restaurant, where all meals are served during the cruise, offers a delicate cuisine in a refined setting, where large windows allow guests to fully enjoy the panorama. Also situated on the upper deck is the lounge / bar with a dance floor. Comfortable sun loungers are provided on the sun deck with a large shaded area, the ideal place to relax and admire the surrounding landscapes.
Ship Details
Ship Name:
MS Botticelli
Adults Only Areas:
no kids
Ship Children Facilities:
none
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
boutique
Ship Class:
4 Anchors
Ship Style:
premium
Ship Type:
river
Ship Kind:
Riverboat
Ship Currency:
EUR
Ship Language:
fr+en
Ship Capacity:
149
Ship Crew Count:
25
Number of Decks:
3
Number of Cabins:
75
Number of Large Cabins:
0
Number of Wheelchair-Friendy Cabins:
1
Ship Launch Year:
2004
Ship Refit Year:
2016
Ship Length (Meters):
110 M
Ship Width (Meters):
11 M
Ship Speed (Knots):
9 Kn
Deck Plans
Main Deck
Cat. A Double CabinCat. B Double CabinCat. C Double CabinCat. B SuiteCat. C Single Cabin
Sun Deck
Sun Loungers
Upper Deck
RestaurantLounge/BarReceptionCat. A Double CabinCat. B Double CabinCat. B PRM Cabin
Cabins
Enjoy the comforts of home onboard with CroisiEurope. Cosy, tastefully decorated cabins greet passengers like a home from home. After dinner, retire to your private cabin in comfort for the night: all cabins are tastefully decorated° and are equipped with all amenities required for your comfort.
Main Deck 2 Single Beds Suite Cat B (Grade B_SU2_PP )
Spacious and comfortable cabin equipped with one double bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with large window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 1 Double Bed Cat C (Grade C_DBL_PP )
Comfortable cabin equipped with two single beds, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with large window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PS )
Comfortable cabin equipped with French balcony, two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck, its large panoramic sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck Double Bed - Accessible Cabin Cat B (Grade B_PMR_PS )
Comfortable cabin adapted for passengers with reduced mobility and equipped with French balcony, one double bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck, its large panoramic sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with large window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PS )
Comfortable cabin equipped with French balcony, two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck, its large panoramic sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Suite (Grade B_SU2_PP SU2_PP SUI_PP )
The double, single and twin cabins all offer guests the perfect view from their large picture window, and are very spacious and tastefully decorated with the option of double or single beds. An ensuite is provided° with shower, W.C. and a hairdryer. For extra comfort central heating is available during the Winter season and air-conditioning for the Summer season.For your entertainment a satellite tv and radio are provided for you to use at your leisure.AMENITIESTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with large window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Cabins (Grade C_GLS_PP A_GLS_PS B_GLS_PS C_GLS_PPH A_GLS_PP B_PMR_PS C_DBL_PP B_GLS_PP C_SGL_PP )
The double, single and twin cabins all offer guests the perfect view from their large picture window, and are very spacious and tastefully decorated with the option of double or single beds. An ensuite is provided with shower, W.C. and a hairdryer. For extra comfort central heating is available during the Winter season° and air-conditioning for the Summer season.For your entertainment a satellite tv and radio are provided for you to use at your leisure.There is one accessible cabin on board.AMENITIESTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Cabins (Grade A_GLS_PS B_GLS_PS C_GLS_PPH A_GLS_PP B_PMR_PS C_DBL_PP B_GLS_PP C_SGL_PP )
The double, single and twin cabins all offer guests the perfect view from their large picture window, and are very spacious and tastefully decorated with the option of double or single beds. An ensuite is provided with shower, W.C. and a hairdryer. For extra comfort central heating is available during the Winter season° and air-conditioning for the Summer season.For your entertainment a satellite tv and radio are provided for you to use at your leisure.There is one accessible cabin on board.
Main Deck 1 Bed Single Cat C (Grade C_SGL_PP )
Comfortable cabin equipped with one single bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with large window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat C (Grade C_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with large window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Dining
The only "floating" hotel structures of its type in France, CroisiEurope reigns supreme over the kitchens on its boats. In charge of the company's Chefs, Alain Bohn manages and designs his cuisine° and specific menus in the pure tradition of French cooking with his passionate kitchen teams. From time to time, CroisiEurope joins forces with a number of renowned Chefs such as Paul Bocuse, Marc Haeberlin or Emile Jung to organise° gastronomic cruises full of taste and flavour.
Dining aboard a CroisiEurope cruise is always a pleasure. Food is taken seriously and it shows. You'll soon become firm friends with your waiter° and you'll quickly come to admire the choices made by world-renowned sommelier, Serge Dubs.
Restaurant
Located on the upper deck, the restaurant is where all meals are served during your cruise. It seats all guests at tables which vary in size with a panoramic view. The atmosphere is casual but elegant. (complimentary)
Entertainment
CroisiEurope ensures that there are a number of activities° and events onboard that guests can take part in. These include pre-dinner games and dinner dances along with a number of events in the ship’s lounge.
Gift Shop
A gift shop sells a wide choice of generic products and a selection of souvenirs specific to the route taken as well as postcards that we will take care to send.
Lounge & Bar with Dancefloor
The lounge tastefully decorated has panoramic views and is spanning the bow of the ship. Cocktails° and games, dancing, and other forms of entertainment all happen here.
Lounge Bar with Dancefloor
The lounge tastefully decorated, is located at the front of the ship and offers panoramic views. Cocktails and games, dancing, and other forms of entertainment all happen here.
Sun Deck
Take advantage of the sun deck to relax! It is equipped with chairs and deckchairs, allowing you to cool off while enjoying a panoramic view of the magnificent landscapes.
Sun Deck & Terrace
Do not miss it to unwind ! It is equipped with recliners and deck chairs, so that you can enjoy the best views of your cruise.
Enrichment
Excursions
We offer on all our cruises numerous and surprising excursions. You may prefer to stay aboard our cruise ships and enjoy the tranquillity, but we have an extensive range of excursions we offer that are great ways to discover each country in detail. (All excursions are optional)Always with the help of our guides, you will visit tremendous cities, picturesque landscapes, and great activities with our bike rides, scenic tours, tastings, whole days visits or evenings out to appreciate the cities by night.To offer you the best experience, we offer classic or discovery excursion packages, the latter offering atypical tours, original themes or even helicopter flights.Below, and by destination, take a look at the sumptuous tours you could do during your cruise in the most beautiful countries in the world, be that in Europe or beyond.
Kids and Teens
Please Note: There are no children's facilities onboard.
Health & Fitness
Start your day joining us for a morning fitness class on the sun deck.
Fitness
Start your day by joining us for a morning fitness class on the sun deck.
Gratuities
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew.
This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels.
How much should I leave? A tip between €5 and €10 per day per person is an average, but each passenger is, of course, free to give what they want.
An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
Useful Information
Age Restrictions
Reservations from minors shall not be accepted by the travel agency but must be made by the parents or other adults of more than 18 years of age with the necessary authorisations. Minors of under 18 years of age are not permitted to travel on board unaccompanied. They must be accompanied by parents or adults of more than 18 years of age. No alcoholic beverages shall be served to minors on board. Proof of the customer’s age may be requested by the ship’s personnel.
Babies on board: bring your own equipment
It is perfectly possible to cruise with your baby.Due to space constraints, our boats do not have baby equipment on board.If you are taking an infant or baby on board, be sure to bring the necessary equipment and supplies, such as a portable bed, stroller, child carrier, diapers.For children over the age of one, remember to reserve age-appropriate menus at the time of booking. For your convenience, we can heat up your children's bottles or food.
Disabled Facilities
All passengers shall ensure that they are medically, physically and / or in a psychic way fit to undertake a trip without endangering their life or the life of others. No medical services are offered aboard our ships. Any passenger with a physical or mental incapacity, limited capacity of mobility, having an illness requiring treatment or medical care, or pregnant women should inform the travel agent at the time of booking. No reservations can be accepted for passengers whose physical or mental condition is likely to render their participation in the cruise or in the vacation impossible or dangerous for themselves or others, or who require forms of care or assistance impossible to guarantee aboard ship, notably because of unsuitable infrastructure. Some suppliers (hoteliers, airlines and cruise companies, etc) may require a medical certificate confirming that the passenger is fit to travel or they may refuse to accept the booking if they feel that they will be unable to guarantee any assistance or treatment deemed necessary for the health and well-being of the passenger. Participation in the voyage and in excursions is subject to the condition of the passenger having sufficient mobility. If necessary, the disabled may be accompanied at their own expense to obtain the required assistance.If CroisiEurope considers it strictly necessary for the safety and comfort of the passenger, bookings of persons with disabilities or reduced mobility will be subject to the condition that a companion able to assist the disabled or mobility-impaired passenger be present. This requirement is entirely dependent on CROISIEUROPE’s assessment of the safety related needs of the disabled or mobility-impaired passenger and may vary from one route to another and/or from one boat to another.If the disabled or reduced mobility person requests and requires special assistance (care, supervision), they must be accompanied by a companion who can provide the required assistance at their own expense.All personal accidents, diversions or forced stopover costs disrupting the course of the cruise shall be at the liability of the passenger having concealed his unfitness to travel.We recommend the wearing of footwear suitable for life aboard and for excursions with non-slip soles.Some vaccinations, although not mandatory, may be recommended by health authorities.
Dress Code
During the day, you will be more comfortable in a casual outfit.We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet.Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella.Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions!Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie.Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
Health
There is no nurse or doctor on board the boats of our fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make stop-over so that medical care can be provided as quickly as possible to the person.A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device.If you are worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. We remain at your disposal in case of emergency.Finally, do not forget to bring any medication packaged in their labeled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.
Languages on Board
The official languages ??on board our ships are French and English.Our team members and tour guides speak English fluently. They also speak other major European languages, such as German, Italian and Spanish.Indeed, CroisiEurope has more than 19 different nationalities among its employees (French, Germans, Austrians, Hungarians, Spaniards, Italians, Portuguese, Filipinos ...)On board, menus, information about the cruise, shore excursions, and important messages are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.
Safety on Board
All our ships (except the African Dream) are certified Bureau Veritas.Life jackets and life buoy are located in your cabins as well as on the sun deck.During the presentation of the crew, all safety instructions will be provided.Animals are not accepted on board.
Smoking Policy
For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.
Special Dietary Requirements
Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu.
Taking care of our environment
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset. We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations.We are continually reflecting on how we can expand our green efforts.After conclusive tests carried out on the Seine River° with our partner AS Energy, our ships now use GTL fuel—a cleanerburningalternative fuel to diesel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.This transformation has already been set up on the Seine and will soon be introduced on our other ships. Here are other environmental initiatives we would like to share with you.Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse° gas emissions.The latest onboard technology helps limit fuel consumption when cruising.We have insulated the ventilation in our engine rooms to reduce noise pollutionAt ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantageFor the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.All of our waste is sorted and compacted on board before being recycled.Used engine oil is collected and transformed by onshore specialists.We use biodegradable and environmentally friendly cleaning products.Exterior paints contain no pollutants.Plastic straws are being replaced progressively by biodegradable paper straws. We plan on converting from plastic cups in the future as well.Our company is affiliated with the Comité des Armateurs Fluviaux, which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.In 2018, our company joined the CLES (Local and Environmental Cooperation in Synergies). Conducted in the port area of Strasbourg° where the CroisiEurope river terminal is located and with the collaboration of surrounding businesses, this approach aims to create synergies to maximize resources management and to reduce the environmental impact of our activities in the territory.
Taking Care of Our Environment
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset.We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and our legal obligations. We are continually reflecting on how we can expand our green efforts.After conclusive tests carried out on the Seine River with our partner AS Energy, our ships now use GTL fuel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.Here are other environmental initiatives we would like to share with you:Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.Installation of on-board water fountains that filter public water and transform it into quality drinking water, saving 23 tons of plastic per year.Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse gas emissions.The latest onboard technology helps limit fuel consumption when cruising.We have insulated the ventilation in our engine rooms to reduce noise pollution.At ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantage.For the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.All of our waste is sorted and compacted on board before being recycled.All food waste and biowaste are collected and converted into biogas by specialised companies.Used engine oil is collected and transformed by onshore specialists.We use biodegradable and environmentally friendly cleaning products.Exterior paints contain no pollutants.Plastic straws and cups have been replaced by biodegradable paper.Our company is affiliated with E2F, Entreprises Fluviales de France which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.
Wheelchair Accessibility
CroisiEurope welcomes passengers with reduced mobility and endeavours to facilitate their access to both the facilities on board and on the available excursions. Before booking, our company requires passengers with reduced mobility to mention their specific needs to their travel agent, so that they can be offered the most suitable ship.People with reduced mobility or have trouble getting around can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck ships have lifts allowing direct access to various bridges, as well as the dining room, lounges and toilets suitable for reduced mobility people.Our ships with 2 decks, meanwhile, are well thought-out in terms of layout, so common facilities (restaurant, lounge bar, reception) on one level: the main deck, which also has cabins.Some of our excursions can cause difficulties for people with reduced mobility (walking for several hours, destabilising floor coverings, elevation, etc.), participation in some excursions and travel is subject to the sufficient mobility of the passenger.With the help of http://www.specialneedsatsea.com/ we may be able to arrange further assistance on request.Please contact your travel agent for any additional information.
Wi-Fi & Internet Access
All the company's European fleet are equipped with free Wi-Fi for passengers. This internet connection is available in all lounges / bars and receptions. The Wi-Fi is free to use.For passengers who do not have computer equipment, we have equipped each boat (except those on the Volga, Mekong, and Africa) with a touch pad that can be lent to them when needed.
Check out our Q&As
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What documents will I receive before I travel?
All you need to know about the smooth running of your cruise is listed in your 'Travel Logbook', which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving.
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Personal expenses
The prices of our cruises are "all included on board", they include full board, drinks served with meals and at the bar (read the detail under heading "Package stay on board"). You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar. How to pay on board? CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases. CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
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What Ethical Travel credentials does the tour company have?
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset. We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.
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Dress Code
During the day, you will be more comfortable in a casual outfit. We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet. Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella. Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions! Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie. Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
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Embarkation / disembarkation
Boarding and check-in on the ship is indicated on your boarding pass provided in your travel log. We ask that you respect this schedule. The ship itself is held to respect the schedules of navigation envisaged for the route, in order to respect the program of navigation throughout the cruise. If you arrive earlier in the day, you can generally leave most of your luggage on board our ships. Your agent can also inform our ships that you will be arriving earlier, when booking. At the end of the cruise, the landing is usually scheduled for 9:00 am for all passengers. In the event that we are responsible for your transfer to the airport, we will ensure that you arrive in time for your flight and connections.
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Your 'Travel Logbook'
All you need to know about the smooth running of your cruise is listed in your travel logbook, which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving. It will contain the following information: The port of embarkation / disembarkation; A voucher for airport / port / airport transfers if these have been booked through us; Boarding tickets to be handed in when you arrive on board; Any exchange vouchers (pre and post-routing, hotel nights, ...); Luggage tags; A presentation of the cruise programme; Useful information about the cruise; The list of proposed excursions.
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Languages spoken on board
Official languages on board : French and English.
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Can I join the tour once it has departed?
Missing your departure - this can happen for various reasons: a missed alarm call, a transport strike, an accident on the road, delays train or plane ... In this case, we ask you to notify us as soon as possible by calling the telephone numbers in your travel logbook. We will endeavour to do what is necessary to help you arrive safely.
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Tips
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew. This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels. How much should I leave? A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want. An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
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Free Date Changes
CroisiEurope Cruises allows you to make 1 free date changes, as long as the change is made at least 15 days before the start of the tour.
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Low Deposit
CroisiEurope Cruises requires a minimum deposit of 30% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of croisieurope cruises charges.
Up to 90 days before tour starts: Forfeit 100% of deposit.
At 59 days before tour starts: Forfeit 50% of booking price.
At 8 days before tour starts: Forfeit 100% of booking price.