Spitsbergen Highlights: Expedition in Brief

Very helpful and prompt service. I called to check for an already booked trip and once we sorted this, the agent was ready to help me with another booking as well. He actually waited for me to book my flight tickets, answered all my questions, informed me of all my options. Exodus is a tour company I am using regularly due to the quality of their trips, ease of booking and helpfulness of their customer service team

This trip takes you through the most beautiful parts of the Mediterranean walking with a guide and also discovering the wonders of Pompeii and Vesuvius. The hotel had a nice feel as family run, spotless and comfortable rooms, we were well looked after for breakfasts and dinner each day, and the barmen fixed some mean cocktails for us.!

Went on a tour of morocco in October and loved it ,mohamed the tour guide was excellent, probably go with exodus to India next year

This holiday was extremely enjoyable. The itinerary is well planned and the route takes you to a variety of destinations. Not having been to Croatia before I didn't know there were so many beautiful small islands and I loved the ferry and catarmaran rides. The coastal route we took was dramatic and the World Heritage sites in Split and Dubrovnik very interesting and worth visiting. The Adriatic Sea was warm, blue and inviting, good for swimming even in October. The hotels we stayed in varied in size from medium to large. I particularly liked the one just outside Dubrovnik as I had a sea view. Tourists were plentiful in Split and Dubrovnik but in the other places we stayed there was an end of season feel and it was quiet on the roads and in the resorts. The food was good and our guide was always able to recommend a nice restaurant for our evening meal. The weather in October was good for cycling - not hot, partly cloudy most days and one day it rained!

We went overland from Cape Town to Zimbabwe through Botswana and Namibia. What a fantastic trip. Our first time with Exodus although we have travelled extensively around the world. We would highly recommend this company for such a brilliant trip - we got everything and more all at a good price. Thanks to everyone involved. We are looking at our next trip!

I went cycling in Albania with exodus as my first holiday with them. Such a well organised and wonderful experience where I met multiple fellow travellers who have been advocates of them for many years. You can't argue with happy repeat customers and I'm planning my next adventure with them soon

I've done 8 trips in the last 14 years with Exodus, and have been rewarded with a 10% discount on all future bookings. I feel very confident that I'll receive pleasant, efficient service, and have the unusual holiday experience that I'm looking for each time. I've trekked to the top of snow-capped peaks, wild-camped in the desert, seen amazing spectacles of nature, visited 4 capital cities in a week, and learned about local culture and experienced local hospitality in a way that I simply wouldn't on a conventional holiday. The quality of the accommodation and guides can vary, but this is mainly down to cultural differences and things that Exodus can't control. I've only ever complained once, my complaint was taken seriously, and I was sent a discount voucher - you can't say fairer than that. I remain a loyal customer.

Exodus are generally a good travel company. Things tend to run smoothly and trips well organised. Their customers tend to be at retirement age. Trips are a bit overpriced. I would also avoid trips in Europe, as these often focus on more coffee stops and meals, rather than walking. I would also recommend making sure your guide records any accidents you have, hopefully not applicable. I had one on Sierra de Aitana which the guide saw and knew about, but he and Exodus said it never happened when I followed up after the trip. I wasn’t putting in a claim, just suggested a safety improvement. They have since apologised and acknowledged this as an error. They are a good reliable option for outside of Europe trips.

Food came quickly. Staff very friendly and polite . However the chef or person preparing the food did not seem to read the menu! If it says a meal should come with vegetables, you should not have to ask for them. They served shepherds pie with garlic bread! The munchies ice cream sundae said it should come in a glass with a flake but came in a little bowl with just a few munchies! When asking the staff were happy to replace and correct but customer should get what they order and what menu says first time round!!

If you like to be mistreated Exodus is perfect for you. If you enjoy terrible choices for hotels and pseudo restaurants Exodus is perfect for you. Careless about their clients and loveless about their propositions. Exodus has been a dissatisfaction and disappointment about every dealing i and my group have had with him. Especially a man called Simone who just cares about the money he can get from you couldn’t care less about service.