Beyond Fiordland
Beyond Fiordland
Beyond Fiordland
12 Days Starting and ending in Queenstown
Visiting: New Zealand
Tour operator:
Ship Name:
Heritage AdventurerGuide Type:
Fully Guided
Ship Capacity:
Tour operated in:
EnglishTrip Styles:
Interests:
Activities:
Tour Overview
Explore New Zealand's Subantarctic Auckland, Snares and Campbell Islands along with the untamed wilderness of Fiordland's ice-carved mountains, forests and fiords. Encounter threatened native species flourishing on Stewart Island's Ulva Island on this iconic, 12-day expedition cruise of remote New Zealand.
Heritage Expeditions pioneered expedition cruising in 1984 by cruising the rugged and unique southern coastline of New Zealand's South Island, including Fiordland and Stewart Island. From those first days exploring the wilderness from their tiny yacht base with just 5 travellers aboard, the Russ family realised their dream that responsible tourism, enacted in a genuine and responsible way in conjunction with local government, had the ability to assist in the protection of vulnerable areas. From there, Heritage Expeditions continued to grow escorting conservation-minded passengers to the world's most special regions, from Antarctica to the Arctic, but our passion for New Zealand's wilderness never diminished.
Reinstated in 2018, this expedition returns, in full circle, to where Heritage Expeditions' legacy began. Exploring the remote ice-carved mountains, verdant forests and winding fiords of Fiordland, it is easy to see why this incredible region inspired our dream for responsible travel. In the calm waters of Fiordland, and away from the crowds, there are great opportunities to lookout for marine life, elusive birds and stunning vistas.
This expedition also includes New Zealand's Subantarctic Islands, which has been a popular and essential part of Heritage Expeditions' programme for many years, and Stewart Island's Ulva Island that is home to a range of birdlife and free of introduced pests. Tick this once in a lifetime experience off your travel bucket list; explore remote parts of New Zealand's Southern region, an area known for its range of birdlife and jaw dropping scenery on a grand scale.
The Subantarctic Islands are the wildlife and history rich regions of Southern New Zealand, they are impossible to visit without an expedition like this. They are not mentioned in a travel brochure on your high street; and rarely will you find them listed in guidebooks, few people have been to them and they don't even appear on some maps of the South Pacific. Despite their low profile, they are among the most remarkable wildlife reserves in the New Zealand, designated UNESCO World Heritage sites and afforded the highest protection of any nature reserves in New Zealand. Remote, uninhabited and on no regular shipping route, access is further restricted by a strict Management Plan which limits the number of people allowed ashore each year.
Highlights
Itinerary
Day 1: Queenstown
Guests should make their way to the designated hotel where we will spend the first night of the expedition. This evening there will be an informal get-together at the hotel for dinner; an excellent opportunity to meet fellow adventurers on your voyage and some of our expedition team.
Day 2: Port Of Bluff
Today we enjoy breakfast in the hotel restaurant and have the morning free to explore Queenstown before returning to the hotel for lunch and departing for the Port of Bluff to embark your ship. You will have time to settle into your cabin and familarise yourself with the ship; we will also take the opportunity to conduct a number of safety briefings. You are invited to join the expedition team in the Observation Lounge and up on the Observation Deck as we set our course to Campbell Island and our adventure begins. We will sail past Ruapuke Island, formerly a local Maori stronghold supporting a population of over 200 people. We will also be able to see Stewart Island. Despite appearing quite small on most maps it is really quite large and has a 700 kilometre coastline. Seabirds that we may
encounter at this early point in the voyage include: albatross, petrels, cormorants, gulls and Little Blue Penguins.
Day 3: At Sea
As we make our way through the Southern Ocean we take the opportunity to learn more about the flora and fauna as we prepare for our arrival at Campbell Island. En route there are great birding opportunities which may include the Wandering Albatross, Royal Albatross, Black-browed Albatross, Light-mantled Sooty Albatross, Salvin’s Albatross, Campbell Island Albatross, Northern and Southern Giant Petrel, Sooty Shearwater and Little Shearwater. There should be plenty of petrels and again the hard to identify prion species. We can expect some of the best pelagic birding on this leg of the journey from Bluff to Campbell Island with great views during the crossing.
Day 4: Campbell Island
We have a full day to explore Campbell Island, New Zealand’s southernmost Subantarctic territory. Its history is as rich and varied as the other islands we visit. Discovered in 1810, it was soon occupied by sealers who introduced rats and cats. Farming followed from 1895 to 1934 when it was abandoned. Coastwatchers were stationed on the island during the war and at the end of the war the station
was taken over by the New Zealand Metrological service. They maintained a manned weather/ research station there until 1995. In the early 1970s the removal of farm animals commenced and all were eventually removed by 1990. The vegetation recovered quickly and the cats died out naturally. In a very ambitious (and never before attempted on such a large scale) eradication programme the New Zealand Department of Conservation successfully removed the rats. With the island declared predator free, the way was clear to reintroduce the endangered Campbell Island Flightless Teal, which had been rediscovered on an offshore island in 1975. Snipe, which were formerly unknown from the island but were discovered on another offshore island, recolonised the islands themselves. The vegetation which the great English botanist Sir Joseph Hooker described in 1841 as having a “Flora display second to none outside the tropics” is flourishing and is nothing short of spectacular. We will offer a number of options which will enable you to explore the island including an extended walk to Northwest Bay. There will also be an easier walk to the Col Lyall Saddle. All of these options will allow you the opportunity and time to enjoy the Southern Royal Albatross which nest here in large numbers. We also visit areas of the island which contain outstanding examples of the megaherbs for which the island is renowned.
Day 5: Auckland Islands – Carnley Harbour
In the south of the archipelago there is a very large sheltered harbour rich in human history including shipwrecks, treasure hunters, Coastwatchers and, of course, scientific parties. We plan to arrive mid-morning entering the harbour through the eastern entrance which is guarded on both sides by dramatic cliffs and rugged, tussock-covered hills. Our activities here today are weather dependent. We have a number of options. If the weather is fine there will be an opportunity for the more energetic expeditioners to climb to the South West Cape and visit the Shy Mollymawk colony. This climb provides magnificent views in all directions, especially over the western entrance to Carnley Harbour, Adams Island and Western Harbour. For those not making the climb there will be an opportunity to Zodiac cruise along the coast of Adams Island, Western Harbour and Victoria Passage. Other options include the Tagua Bay Coastwatcher’s hut and lookout which was occupied during the Second World War. We could visit Epigwatt and the remains of the ‘Grafton’ which was wrecked here in 1864. All five men aboard survived and lived here for 18 months before sailing their modified dinghy to New Zealand to get help. Two of the survivors wrote books about their ordeal, their first-hand accounts tell us a lot about their time here. Later this evening we will sail up the eastern coast, making our way to Port Ross in preparation for our landing at Enderby Island.
Day 6: Auckland Islands – Enderby Island
The Auckland Islands group was formed by two volcanoes which erupted some 10-25 million years ago. They have subsequently been eroded and dissected by glaciation creating the archipelago as we know it today. Enderby Island is one of the most beautiful islands in this group and is named after the same distinguished shipping family as one of our own vessels. This northern most island in the archipelago is an outstanding wildlife and birding location and is relatively easy to land on and walk around. The island was cleared of all introduced animals (pests) in 1994 and both birds and the vegetation, especially the herbaceous plants, are recovering both in numbers and diversity. Our plan is to land at Sandy Bay, one of three breeding areas in the Auckland Islands for the Hooker’s or New Zealand Sea Lion, a rare member of the seal family. Beachmaster bulls gather on the beach, defending their harems from younger (ambitious) males, to mate with the cows shortly after they have given birth to a single pup. Hooker’s or New Zealand Sea Lion numbers are in a slow decline, for reasons which are not obvious but most probably connected with a nearby squid fishery. During our day ashore there will be several options, some longer walks, some shorter walks and time enjoying the wildlife. The walking is relatively easy. A boardwalk traverses the island to the dramatic western cliffs, from there we follow the coast and circumnavigate the island. Birds that we are likely to encounter include the following species: Southern Royal Albatross, Northern Giant Petrel, Auckland Island Shag, Auckland Island Flightless Teal, Auckland Island Banded Dotterel, Auckland Island Tomtit, Bellbird, Pipit, Red-crowned Parakeet, Yellow-eyed Penguin and Light-mantled Sooty Albatross. There is also a very good chance of seeing the Subantarctic Snipe. Other more common species we will see include the Goldfinch, Song Thrush, Blackbird, European Starling, Red-billed Gull and Redpoll. On Derry Castle Reef we will look for migratory waders which could include Bar-tailed Godwit, Turnstone and possibly vagrants.
Day 7: The Snares – North East Island
The closest Subantarctic Islands to New Zealand, they were appropriately called The Snares as they were once considered a hazard for sailing ships. Comprising of two main islands and a group of five islands called the Western Chain; they are uninhabited and enjoy the highest protection as Nature Reserves. It is claimed by some that these islands are home to more nesting seabirds than all of the British Isles together. We plan to arrive in the morning, and as landings are not permitted, we will Zodiac cruise along the sheltered eastern side of the main island if the weather and sea conditions are suitable. In the sheltered bays, we should see the endemic Snares Crested Penguin, Snares Island Tomtit and Fernbirds. There are hundreds of thousands of Sooty Shearwaters nesting on The Snares; the actual number is much debated. Buller’s Albatross breed here from early January onwards. There will be opportunities to view the forests of large tree daisy Olearia lyallii which forms a canopy over much of the island group.
Day 8: Stewart Island – Paterson Inlet/Ulva Island
New Zealand’s third island is well off the usual beaten tourist track. It is a wonderfully tranquil place; the scenery of untouched bushland is stunning. We will enjoy a morning exploring Ulva Island which is rich in history and wildlife, being a predator-free island from 1997 the bird song and wildlife is some of the best. In Paterson Inlet you will have time to explore the sandy beaches of Boulder Bay and West End Beach or just enjoy some time around Post Offce Bay and Sydney Cove. Some of the wildlife you may get to see while walking the tracks on Ulva Island include Stewart Island Robin, Stewart Island Weka, South Island Kaka, Kereru (wood pigeon), Mohua (yellowhead), Red Crowned Parakeet, Fantail, Bellbird, Tui and Southern Brown Kiwi. There are many more species that may also be seen, our knowledgeable expedition guides will be listening for bird calls and keeping a close watch in overhead canopies and the surrounding shrubs to identify further species. In the afternoon we turn our attention to other parts of Paterson Inlet and visit the historic Norwegian whaling station in Prices Inlet and Kaipipi Bay, where from 1923 and 1933 the Ross Sea Whaling Company of Sandefjord, Norway ran a repair base in Prices Inlet where chaser boats were serviced in preparation for the Antarctic summer. There may be an opportunity to explore quirky town centre Oban in Halfmoon Bay where a drink with a view can be enjoyed at the iconic South Sea Hotel.
Day 9 : Days 9 To 11: Fiordland
We have three days to explore the incredible wilderness of fiords in the south-west corner of the South Island. This is an area rich in history, majestic scenery and abundant in wildlife. Fiordland was well known to local Maori people, with the demi-god Tu-teraki-whanoa being said to have used his adze, Te Hamo, to carve out the region’s fiords. Captain Cook and his crew landed here on HMS Resolution in 1773, they were the first Europeans to visit Fiordland, subsequently spending five weeks in Dusky Sound. Cook’s records of his discovery and maps attracted sealers and whalers not long after who then formed the first European settlements of New Zealand, historically this region is very important and shaped the future of the country. Fiordland’s coast is only accessible by sea, making it the most remote region of New Zealand’s mainland. Waterfalls, streams, rivers and fiords are enveloped with misty veils that come and go, revealing steep gradients of mountain peaks and sheltered valleys. A rugged terrain, the thickly forested floors are covered with ferns, lichens and mosses. Bottlenose Dolphins, Fiordland Crested Penguins and Little Penguins are all residents of the fiords; during our time here we will look out for them. Our schedule gives us the flexibility to visit as much as possible, areas we plan to visit during our time in Fiordland include Doubtful Sound, Dusky Sound and Acheron Passage, Astronomer’s Point and Pickersgill Harbour. Our final plan will be determined by the weather. The Captain and Expedition Leader will work hard to make the best use of our time in this incredible region of New Zealand, including areas that even few New Zealanders have visited. The isolation of Fiordland has been beneficial because its beauty remains unspoiled and its historic sites undisturbed. During our time in Dusky Sound there will be the opportunity to experience an unforgettable helicopter flight through the Sound swooping down alongside Cooper Island and Cook Channel with a landing on Mt Pender where spectacular vistas across constellations of islands stretching into the horizon and dotting the winding fiords can be enjoyed. On the evening of Day 11 we will enjoy a celebratory dinner with newfound friends and reflect on a wealth of new experiences from our adventure.
Day 12: Invercargill/Queenstown
Early this morning we will arrive in the Port of Bluff. After a final breakfast we bid farewell to our fellow voyagers and take a complimentary coach transfer to either Invercargill or Queenstown Airports. In case of unexpected delays due to weather and/or port operations we ask you not to book any onward travel until after midday from Invercargill and after 3pm from Queenstown. Note: During our voyage, circumstances may make it necessary or desirable to deviate from the proposed itinerary. This can include poor weather and opportunities for making unplanned excursions. Your Expedition Leader will keep you fully informed. Landings at the Subantarctic Islands of New Zealand are by permit only as administered by the Government of New Zealand. No landings are permitted at The Snares.
Ship Details
Heritage Adventurer
Ship Overview
Heritage Adventurer is a true pioneering expedition vessel of exceptional pedigree. Often referred to as the 'Grande Dame of Expedition Cruising' due to her celebrated history and refined design, she was purpose-built for adventure in 1991 at Finland's Rauma shipyard and specifically designed for Polar exploration.
Setting a peerless standard in authentic expedition travel, Heritage Adventurer (formerly known as MS Hanseatic) combines the highest passenger ship iceclass rating (1A Super) with an impressive history of Polar exploration. Having held records for the most northern and southern Arctic and Antarctic navigations, and for traversing both the Northwest and Northeast Passages, makes Heritage Adventurer perfect for pioneering New Zealand-based Heritage Expeditions signature experiential expedition travel.
Originally designed to accommodate 184 guests, Heritage Adventurer now welcomes just 140 expeditioners ensuring spacious, stylish and comfortable voyages, while a fleet of 14 Zodiacs ensures all guests are able to maximise their expedition adventure. Heritage Adventurer proudly continues our traditions of exceptional, personalised expedition experiences as Heritage Expeditions flagship.
Ship Details
Ship Name:
Heritage Adventurer
Draft:
4.97 metres
Shipyard:
Rauma, Finland
Year Built:
1991
Maximum Speed:
15 knots
Gross Tonnage:
8,378gt
Engines:
3,940 horsepower (x2)
Length:
124 metres
Zodiacs:
14
Beam:
18 metres
Classification:
Lloyds 1AS, GL E4
Cruising Speed:
12 knots
Accommodation:
140 guests
Range:
8,600 nautical miles
Deck Plans
Deck Plan
Deck Plan
Cabins
Deck 5 Superior
Superior Cabins on Deck 5 are a spacious 22m2 and feature large panoramic windows, king or two single beds, comfortable lounge, writing desk, private en-suite with shower, ample storage and a flat screen entertainment system.
Worsley Suite
Located on Deck 6, Worsley Suites are a spacious 22m2 and feature large panoramic windows, king or two single beds, comfortable chaise-style lounge suite, writing desk, private en-suite with shower, ample storage and a flat screen entertainment system. Receive complimentary in-room dining, minibar replenished daily, Heritage Expeditions keep cup, notebook and pen.
Main Deck Triple
Main Deck Triple Cabins on Deck 3 are a spacious 22m2 and feature two porthole windows, two single beds and one Pullman bed which folds down from the wall, comfortable lounge, writing desk, private en-suite with shower, ample storage and a flat screen entertainment system.
Superior Single
Superior Single Cabins on Deck 5 are a spacious 22m2 and feature large panoramic windows, king bed, comfortable lounge, writing desk, private en-suite with shower, ample storage and a flat screen entertainment system.
Superior Triple
Superior Triple Cabins on Deck 5 are a spacious 22m2 and feature large panoramic windows, two single beds and one Pullman bed which folds down from the wall, comfortable lounge, writing desk, private en-suite with shower, ample storage and a flat screen entertainment system.
Deck 4 Superior
Superior Cabins on Deck 4 are a spacious 22m2 and feature large panoramic windows, king or two single beds, comfortable lounge, writing desk, private en-suite with shower, ample storage and a flat screen entertainment system.
Heritage Suite
Located on Deck 6, Heritage Suites are an expansive 44m2 and feature large double panoramic windows, king bed, large living area with a sofa, coffee table and chairs and grand marble bathroom with a double basin, bathtub and shower, large writing desk, floor to ceiling cabinetry for storage and a flat screen entertainment system. Receive complimentary in-room dining, minibar replenished daily, free laundry, US$100.00 per person SPA credit, Heritage Expeditions keep cup, notebook and pen.
Main Deck Single
Main Deck Single Cabins on Deck 3 are a spacious 22m2 and feature two porthole windows, king bed, comfortable lounge, writing desk, private en-suite with shower, ample storage and a flat screen entertainment system.
What's Included
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Pre/post cruise transfers
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One night hotel accommodation in a twin share room (incl. dinner/breakfast)
One night hotel stay in a twin share room with dinner and breakfast included.
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All on board ship accommodation with meals
Accommodation on the ship with all meals included.
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House beer
House beer is included.
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Wine and soft drinks with lunch and dinner and all expedition shore excursions
Wine and soft drinks are provided with lunch and dinner, and all expedition shore excursions are included.
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Programme of lectures by noted naturalists
A programme of lectures by noted naturalists is included.
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one night hotel accommodation in a twin share room (incl. dinner/breakfast)
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all on board ship accommodation with meals
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house beer
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wine and soft drinks with lunch and dinner and all expedition shore excursions. Programme of lectures by noted naturalists.
What's Not Included
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All items of a personal nature
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Laundry
Laundry services are not included.
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Drinks
Drinks other than house beer, wine, and soft drinks with meals are not included.
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Gratuities
Gratuities are not included.
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Helicopter transfer
Helicopter transfers are not included.
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International/domestic flights
International and domestic flights are not included.
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Visas and travel insurance
Visas and travel insurance are not included.
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laundry
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drinks
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gratuities
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helicopter transfer. International/domestic flights
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visas and travel insurance.
Mode of Transport
The tour includes pre/post cruise transfers, with the journey beginning in Queenstown and embarking from the Port of Bluff. The expedition is conducted on a ship with various shore excursions.
Accommodation
Enjoy one night hotel accommodation in a twin share room with dinner and breakfast included, followed by all on board ship accommodation with meals, house beer, wine, and soft drinks with lunch and dinner.
Check out our Q&As
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What kind of wildlife can I expect to see on this expedition?
During the expedition, you can expect to see a variety of wildlife including albatrosses, petrels, cormorants, Little Blue Penguins, Southern Royal Albatross, Northern Giant Petrel, Auckland Island Shag, Auckland Island Flightless Teal, Auckland Island Banded Dotterel, Auckland Island Tomtit, Bellbird, Pipit, Red-crowned Parakeet, Yellow-eyed Penguin, Light-mantled Sooty Albatross, Subantarctic Snipe, Stewart Island Robin, Stewart Island Weka, South Island Kaka, Kereru (wood pigeon), Mohua (yellowhead), Red Crowned Parakeet, Fantail, Bellbird, Tui, Southern Brown Kiwi, Bottlenose Dolphins, Fiordland Crested Penguins, and Little Penguins.
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What activities are available on Campbell Island?
On Campbell Island, you will have the opportunity to explore the island through various walks, including an extended walk to Northwest Bay and an easier walk to the Col Lyall Saddle. These walks will allow you to enjoy the Southern Royal Albatross and the island's renowned megaherbs.
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What is the significance of the Auckland Islands?
The Auckland Islands were formed by two volcanoes that erupted 10-25 million years ago and have been eroded and dissected by glaciation. They are an outstanding wildlife and birding location, home to species such as the Hooker’s or New Zealand Sea Lion, Southern Royal Albatross, Northern Giant Petrel, and many more. The islands were cleared of introduced animals in 1994, allowing the native birds and vegetation to recover.
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What can I expect during the visit to The Snares?
During the visit to The Snares, you will not be permitted to land, but you will have the opportunity to Zodiac cruise along the sheltered eastern side of the main island. You can expect to see the endemic Snares Crested Penguin, Snares Island Tomtit, Fernbirds, and possibly Buller’s Albatross. The islands are home to hundreds of thousands of Sooty Shearwaters.
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What historical sites will be visited on Stewart Island?
On Stewart Island, you will visit the historic Norwegian whaling station in Prices Inlet and Kaipipi Bay, where the Ross Sea Whaling Company operated a repair base from 1923 to 1933. You may also explore the quirky town center of Oban in Halfmoon Bay.
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What is the significance of Fiordland in New Zealand's history?
Fiordland is historically significant as it was well known to local Maori people and was visited by Captain Cook and his crew in 1773. Cook's records and maps attracted sealers and whalers, leading to the first European settlements in New Zealand. The region's isolation has preserved its beauty and historic sites.
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What are the accommodation and meal arrangements during the expedition?
The expedition includes one night hotel accommodation in a twin share room with dinner and breakfast, all on-board ship accommodation with meals, house beer, wine and soft drinks with lunch and dinner, and all expedition shore excursions.
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What should I be aware of regarding the itinerary and potential changes?
The itinerary may deviate due to poor weather or opportunities for unplanned excursions. Landings at the Subantarctic Islands of New Zealand are by permit only, and no landings are permitted at The Snares. The Expedition Leader will keep you informed of any changes.
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What fitness level is required?
Guests are required to have a reasonable level of fitness in order to participate in landings. While not strenuous, travellers who participate on excursions must be able to climb a ship-side gangway, get in and out of Zodiacs and be able to stand unaided. Each landing and excursion caters to all fitness levels ranging from easy to challenging, ultimately each guest is able to decide how active or relaxing their voyage is.
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Is any clothing included?
Thermally-insulated Muck Boots are provided for use on all our Southern Ocean voyages while guests travelling to the Ross Sea are supplied with an Antarctic grade jacket during their time in Antarctica.
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What policies are in place for Covid-19?
Please contact us for our latest Covid-19 policies
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Is there a doctor on board?
Yes, on Heritage Adventurer there is an on board doctor with a small infirmary and on many voyages a First Responder will travel with guests on excursions. Heritage Explorer does not have a doctor on board, however our crew are trained in first aid.
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Are drinks included?
Yes, house wine, beer and soft drinks are included with lunch and dinner on all Heritage Expeditions voyages. Complimentary drinks can also be enjoyed during special events on board while bar purchases can also be charged to your stateroom.
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What Ethical Travel credentials does the tour company have?
Travelling with Heritage Expeditions is to travel responsibly. As biologists and ornithologists, we are intimately aware of the many issues that confront animals and their habitats, the world's oceans and isolated ethnic groups. We also take action: we actively contribute to the conservation of the places we visit in several ways; we 'buy local' and employ locally; we make sure that travellers are respectful of local customs and traditions; and we dispose of waste responsibly.
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Is there a gym on board?
Yes, Heritage Adventurer has a gym, pool, sauna, Jacuzzi and Spa on Deck 7. While there is no gym on Heritage Explorer, guests have plenty of opportunity to stretch their legs on shore or take the kayaks out, weather permitting.
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What is the onboard currency?
Heritage Adventurer operates in US$ while Heritage Explorer is NZ$.
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Does a single supplement apply?
Heritage Adventurer has 20 dedicated single cabins (12 x Main Deck Single Staterooms on Deck 3 and 8 x Superior Single Staterooms on Deck 5). Heritage Adventurer also has the option of guests sharing in our Main Deck Triple (Deck 3) and Superior Triple (Deck 5) Staterooms. There may also be the option to share a Deck 4 or Deck 5 Superior Stateroom with another solo-travelling guest of the same gender. Heritage Explorer has 2 dedicated single cabins, Wandering, and if these are booked there may be availability to book a Salvin’s Twin/Double or Buller’s as a single at 1.8 times the published per person rate.
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How long has the tour company been trading?
Heritage Expeditions was formed in 1985.
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Is there Wi-Fi on board?
Yes, there is Wi-Fi available on both ships. Heritage Adventurer has a connection via satellite and vouchers can be purchased from reception. Wi-Fi is included on Heritage Explorer.
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Are all excursions included?
Yes, all standard excursions are included in the voyage cost. All you will need to pay for on board is anything of a personal nature, laundry, drinks and gratuities.
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Dec 21, 2025 - Jan 01, 2026Book with Confidence
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Low Deposit
Heritage Expeditions requires a minimum deposit of 25% or the full booking value, whichever is less, with the final balance not due until 90 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of heritage expeditions charges.
Up to 91 days before tour starts: Forfeit 100% of deposit.
At 90 days before tour starts: Forfeit 100% of booking price.