Safari Extension Lily Palms Watamu

Check out our Q&As

• How does Today Voyages work?

  We are an Online Travel Agency, specialized in Group Vacations and Private Vacations. We have been in business for over 30 years through our sister company Go West Tours and, throughout the years, have developed an extensive network of trusted professionals around the world and a structured methodology to screen our suppliers. Today Voyages offers a selection of tours that are designed, managed and operated by our network of trusted Tour Operators and DMCs. Our database is connected with our partners so that when you make a booking with us this will immediately be received and processed by the Tour Operator.

• Where should I buy the flights to reach my destination?

  Today Voyages does not sell flights directly. None of our tours come with flights included. Why? Because we prefer to give full flexibility to our valued customers to select the airlines and the booking platform they prefer. As soon as your flight is booked and confirmed, we invite you to update your flight plan within your Today Voyages booking confirmation page by entering your flight number, departure and arrival times, as well as your Passport information (if needed). None of these fields are mandatory but we highly encourage you to provide as much information as possible. This will allow us to provide you with the excellent service you are looking for.

• What is an additional excursion or tour optional?

  Certain tours might show a selection of additional excursions/optional activities that you may want to add to our standard itinerary. These services are priced separately and can be added to the cart before completing the booking. We believe these optional services to contribute to making your vacation unforgettable; however, you are in no way obliged to purchase them. All our tours are awesome with our without optional services!

• What is the difference between Group Vacations and Private Vacations?

  If you purchase one of our Group vacation packages, you will be escorted by a professional tour guide and will be traveling with other like-minded travelers you may not know. The group size depends on the tour you select. If you purchase one of our Private vacation packages, you will be traveling only within your group of friends. You may or may not be escorted by a professional tour guide; this depends on the type of private tour you are interested in.

• When and how will I receive the travel documents (vouchers)?

  If you book one of our Group or Private tours, you will receive your travel documents via email approximately 20 days prior to travel date. If you reserve one of our Vacation Rentals, you will hear back from the property manager via email a few days prior to checking-in. We recommend checking your emails on a regular basis as this is our most reliable method of communication. If you have questions or need additional support, you can always chat with us or email us directly.