Crete: Mountains and Coast Guided Walk

UTracks is awesome. My Assisi trip was one of the most beautiful trips I have taken in my 56 years. I wanted to walk by myself, and Utracks teamed up with a local Italian travel company to do everything for me—book the hotels and move my bags from hotel to hotel as I walked the track. The app was AMAZING. It showed the daily itinerary, and the interactive map told me metre by metre where I needed to go and whether I was on track or not. It was far more accurate than Google Maps, and I loved all the commentary on what to look for and what not to. The places I stayed were known as "agriturismo places." They are hosted by families on working farms. Those gorgeous families had farms and accommodations that sometimes dated back to 800!!! But all of them had done a fantastic job updating them to be modern, beautiful rooms. I loved how warm the hosts were and how much they appreciated my stay. There were seldom more than 5 people staying each night. The walk was fabulous -- and incredibly well-researched and noted. I was often the only one on the trails, but I always felt safe and looked after by UTracks in their 24-hour cover. I never had to use it - but as a single woman walking on her own through the Italian hills -- it is great to know that people know where I am. The preparation pack sent to me was also incredibly organised with equipment lists, hotel directions-- with all the contacts, and the contacts of the lovely fellow who would be taking my bag from place to place. He was fantastic -- and I also felt supported by him if things were to go wrong. I will definitely be working with Utracks again and can't wait to plan my next adventure.

Wonderful experience in Turkey hiking the Lycian way. It was unhurried, with beautiful scenes and access to nature. The accommodation was excellent with (truly) amazing home cooked Turkish food throughout. We felt a lot calmer, fitter and healthier afterwards.

Great hike to sample some of the best locations along the Tour Du Mont Blanc. Our guide Sara was great at maintaining pace and knew the route very well. The scenery was amazing especially the tall mountains close to our accomodation. The accomodation provided great 3 course dinners, and we got to sample French, Swiss and Italian food. This is not an easy hike, but as long as you are able to do 1000 mtr elevation gain hikes, this is thoroughly enjoyable.

UTracks did everything they promised, but it is what they did above & beyond that stands them apart. We were caught in the fires in Portugal & they arranged transport to get us out of danger, changed hotel bookings to accommodate the new circumstances & made us feel very safe. We were more than impressed with the level of communication & service. I won't be looking anywhere else when I book my next trip.

Fantastic trip! Well organised and everything went smoothly. Would probably split the two big 30+ days if I were to have my time again. The heat adds another level of difficulty. Accommodations were all different but all clean and welcoming. Meals were varied as we walked into different regions the food changed to what was local. We never had a bad meal or a bad stay anywhere. Highly recommend this trip through France. A nice quiet Camino compared to the Frances but far more challenging. Very enjoyable.

Hassle free self guided tour around the most scenic Austrian hills and lakes. All our heavy baggage taken care of from hotel to hotel. Hiking not difficult at all, instructions are v clear. I recommend use online GPS map. In case someone want to shorten the walking, various options (bus / boat) provided.

300km in 12 days from Porto to Santiago de Compostela where a Cathedral stands as the most beautiful ‘Welcome’ imaginable. The accomodation arranged by UTRACKS was consistently excellent & the ease of only having to worry about carrying your backpack and what you’ll have for lunch is perfect. Yes, most days at breakfast you can make up your own bread roll and filling. Notes and directions were included but once you arrive in Spain you just need to look for the ‘shell’ and ‘yellow arrow’ to find your ‘way’. I am 67 years old & consciously chose to walk alone however I met some fabulous people along the way and finally had hours on end with ‘no headchatter’. There’s healing which catches you unaware & makes every step very worthwhile.

We used UTracks to organise our self guided Portugal Coastal Camino walk. We were very happy with information provided for our walk and accommodation picked.

Recently two trips with utracks. Mont Blanc self-guided and Austrian hike-bike. In summary, the experience is only as good as the local partner. In Austria, Helmut was amazing! Met with us prior - went over every detail of the trip, answered his phone if we had a concern. Mont Blanc, the partner would only communicate by text, did not meet us on arrival, and would not return calls even when we had an emergency. Other concerns we raised with utracks staff were not responded to adequately leaving the feeling that they had our money, job done.

Self-guided Hadrian’s Wall Walk. The local agent’s documentation needs immediate updating to include current accommodation used and their locations. I also had to uncover (it was not proactively disclosed to me) a double up in accommodation location booking (same town over two nights but different accommodation 160 metres apart) by the same local agent which resulted in me having to walk two days of distance in one day, back track for accommodation on the second night and be charged for a 160m bag transfer! UTracks did apologise and the local agent covered my dinner one night as compensation, but the situation would not have happened if either UTracks or their local agent had reviewed their itinerary which would have called out quite loudly to them the messy issue, before finalising it and providing it to me. I was later contacted by UTracks to acknowledge my post trip feedback, but stating that both UTracks and their local agent had been in contact with me THROUGHOUT my walk. To be clear - I had one phone call initiated by UTracks after I had identified the issues and emailed them, and the only contact with the local agent were two emails and one phone call that I initiated to inform them of the issues they created, that I had to uncover. I wouldn’t describe that as anyone from UTracks or their local agent being in contact with me throughout my trip. It is important to not over state the service or support that people provide to a client.